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We provide Internet World Wide Web page hosting,
Marketing, and Development. We have certain legal and
ethical responsibilities consisting with the use of
its server and equipment involved in these services.
Our general policy is to act as a provider of internet
presence. We have specific ethical concerns regarding
the use of its computers detailed below. We reserve
the right to suspend or cancel a customer's access to
any or all services we provided when we decide that
the account has been inappropriately used.
Specific Acceptable Use Policies
Server abuse
Any attempt to undermine or cause harm to a
server, or customer, of ours is strictly prohibited.
Unauthorized use of other people's accounts or
computers
We will strongly react to any use or attempted
use of an Internet account or computer without the
owner's authorization. Such attempts include
"internet scamming" (tricking other people into
releasing their passwords), password robbery,
security hole scanning etc.
Any unauthorized use of accounts or computers by a
customer, whether or not the attacked account or
computer belongs to us, will result in action
against the attacker. Possible actions include
warnings, account suspension or cancellation, and
civil or criminal legal action, depending on the
seriousness of the attack.
Abuse of Unlimited Traffic and/or Unlimited
Storage
Our customers are privileged to be offered
unlimited traffic and/or unlimited storage for their
web sites. The intention is to provide a large space
to serve web documents, not an offsite storage area
for electronic files. All (90%) of your web pages
(html) must be 'linked' with files (.GIF, .JPEG,
etc.) stored on our server. Web sites that are found
to contain either/or no html documents, a large
number of unlinked files are subject to warning,
suspension or cancellation at the discretion of our
management. Any customer who violates our Policies
in abusing either space/site transfer will be
notified and given 2 days to remedy the problem. If
the problem is not resolved within the alloted 2 day
period, the client will be billed for the overages.
To maintain the integrity of our service the
following limitations apply:
-
Sites with Banners, graphics or cgi scripts running
from their domain used on other domains.
-
Sites with picture galleries (This is any site where
50% of the files transferred is graphics)
-
Sites offering download files or archives. (This is
any site where 50% or more of there monthly traffic
is from file downloads)
-
Sites using more than 30% of system resources
For those that do not qualify for the unlimited
service, traffic will go unmonitored until you reach
8GB per month. Thereafter, normal data transfer cost
of $20.00/1GB/month will be billed to your account.
We will be the sole arbiter as to what constitutes a
violation of this provision
Commercial advertisements with e-mail
Unsolicited commercial advertisements are not
allowed in e-mail, and will likely result in account
suspension or cancellation.
Commercial advertisements are unwelcome in most
Usenet discussion groups and on most e-mail mailing
lists. Inappropriate posting may result in account
suspension or cancellation. See the newsgroup or
mailing list's charter for whether advertising is
allowed or not. "Spamming," or sending a message to
many different off-topic newsgroups, is particularly
unethical and will be treated as such.
Sending a message, especially an advertisement, to
more than five or six recipients, is by itself
spamming unless the individuals have specifically
requested to be added to a mailing list on that
topic. E-mail is a person-to-person medium, not a
broadcast medium.
Chat Rooms
We do not allow clients to install their own
chat rooms, without approving it with the Support
Team. Most chat rooms tend to be large system hogs
and we cannot allow it as an account option.
However, we do provide a choice of Java chat rooms
for a small extra charge that will more than fill
your needs and run without hindering the performance
of the machine for others. Note: Parachat chat rooms
do not apply to this rule. They are perfectly fine
to install.
Background Running Programs
We may allow programs to run continually in the
background. These are considered on a one-to-one
basis and an extra charge will be incurred based on
system resources used and operational maintenance
needed.
IRC
We currently do not allow IRC or IRC bots to be
operated on our servers.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees
are charged for all new accounts and major account
changes and are non-refundable. All pricing is
guaranteed for the term of pre-payment. We reserves
the right to change prices at any time, unless other
terms have been agreed upon. Any account not brought
current within a week (7 days) of e-mail notice or
exceeding this time frame in any way is subject to
suspension. The customer is responsible for all money
owed on the account from the time it was established
to the time that the customer notifies us in writing
for a request for termination of services. All payment
is in U.S. currency.
Cancellation
We reserves the right to cancel service at any time.
All fees paid in advance of cancellation will be
pro-rated and paid by us if we institutes it's right
of cancellation. Any violation of policies which
results in extra costs will be billed to the customer
(i.e. transfer, space etc.)
All of our web hosting plans are backed by a 30 day
money back guarantee. If you are not completely
satisfied with our services or support within the
first 30 days of your contract, you will be given a
full refund of the contract amount excluding setup
fees and overages. Setup fees are refundable only if
the account order is canceled prior to activation. For
web hosting contracts of 3 months or less, the full
contract amount less any setup fees and overages will
be refunded if we are notified within the first 30
days following activation. No refund is available
after the 30th day. For web hosting contracts longer
than three months, a refund equal to one half of the
contract amount less any setup fees and overages will
be given if we are notified prior to the first day of
the second half of the contract term. For example, on
a twelve month contract we must receive the notice of
cancellation prior to the first day of the sixth month
of the contract. No refunds will be given once the
second half of the contract term has begun. This
policy does not apply to any additional services such
as overages, additional disk space, additional pop
accounts, etc. Due to security concerns, all account
cancellations must be done in writing via US mail or
fax with a valid signature of the primary contact of
the account, account name, reason for cancellation.
Phone requests will not constitute acceptance of any
cancellation. If payment was made by check or bank
transfer, the zip/postal code of the primary contact.
Payment will be made by company check within 15 days
of receipt of cancellation.
Lawful Purpose
We reserves the right to refuse service to anyone.
Customers may only use our servers for lawful purpose.
Transmission of any material in violation of any
Federal, State or Local regulation is prohibited. This
includes, but is not limited to copyrighted material,
material legally judged to be threatening or obscene,
and material protected by trade secrets. We expressly
forbid anyone from using servers for the propagation,
distribution, housing, processing, storing, or
otherwise handling in any way lewd, obscene, or
pornographic material, or any other material which we
deem to be objectionable, including, but not limited
to, pornography, satanic materials, and any and all
materials of an adult nature. The designation of any
materials as such described above is left entirely to
the discretion of our management.
Indemnification
Customer agrees that it shall defend, indemnify, save
and hold us harmless from any and all demands,
liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against us, its
agents, its customers, officers and employees, that
may arise or result from any service provided or
performed or agreed to be performed or any product
sold by customer, it's agents, employees or assigns.
Customer agrees to defend, indemnify and hold us
harmless against liabilities arising out of; (1) any
injury to person or property caused by any products
sold or otherwise distributed in connection with our
servers; (2) any material supplied by customer
infringing or allegedly infringing on the proprietary
rights of a third party; (3) copyright infringement
and (4) any defective products sold to customer from
our servers.
Disclaimer
We will not be responsible for any damages your
business may suffer. We make no warranties of any
kind, expressed or implied for services we provide. We
disclaim any warranty or merchantability or fitness
for a particular purpose. This includes loss of data
resulting from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused by the
hosting company and its employees. We reserves the
right to revise its policies at any time.
All Sub-Networks, resellers and dedicated servers of
ours must adhere to the above policies.
Failure to follow any term or condition will be
grounds for immediate account deactivation |